Supporting Parents

At Cross Keys Learning, we believe that it is essential to develop strong partnerships with home if our children are to achieve their full potential.

We aim to:

Be a welcoming and friendly school for parents/carers and visitors.

Establish a mutually supportive and respectful relationship with all of our parents through trust and clear communication.

Keep parents informed and involved in a positive way, through working in partnership together in order to help every pupil achieve their full potential socially, emotionally and academically.

Provide timely and relevant information for parents through the use of calls, texts, Arbor updates, letters and termly newsletters.

The school would like an effective partnership with parents by valuing your help in the following ways:

• Encouraging your child to maximise their attendance at school.
• Attending all parent consultations
• Encouraging your child to regularly read at home
• Reading all communications from the school
• Keeping us informed of any changes to circumstances which may affect your child in school

Visitor information

• All visitors must come to the main entrance, always sign in the visitor book and wear a visitor badge.
• Visitors will be escorted to their point of contact, or their point of contact will be asked to come to reception to receive the visitor.
• The contact will then be responsible for them while they are on site. Visitors must not move around the site unaccompanied unless they are registered on the Approved Visitor List.
• The contact is also responsible for ensuring visitors know where fire exits are and ensuring that they exit with them in the case of an emergency.
• At the end of the visit, all visitors must ensure they hand the visitor lanyard back to reception.
• Visitors will be required to turn off their mobile phones whilst in the school unless their role means they may need to be contacted. Please discuss this with reception staff.
• Visitors may be asked for formal identification at the time of the visit.
• Smoking, vaping and photographing is not permitted in the school building.
• Whilst we try to accommodate all parent requests for meetings, please be mindful you may not be able to see the member of staff you wish to speak to without a prior appointment.

We do not tolerate abusive language or behaviour. In the event of a visitor refusing to comply with Cross Keys Learning procedures, they will be asked to leave the site immediately and a member of the SLT informed.